LCGMV (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable laws.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use its features, contact us, or interact with our online store and services.
This policy applies to personal information collected through our website and other channels directly related to our online services, where applicable. It describes our privacy practices and explains the choices and rights available to you under applicable privacy laws.
This Privacy Policy does not cover employment-related personal information, which may be addressed under separate policies or procedures.
We may collect personal information from you when you use our Services, communicate with us, make a purchase, visit our physical store, or interact with us through other channels. The types of information we collect depend on how you interact with us and the services you use.
We may collect information that you voluntarily provide when using our Services, including:
Where necessary for a transaction, legal compliance, or another legitimate business purpose, we may request additional information, subject to applicable laws.
When you visit our website or interact with our online services, we may automatically collect certain technical and usage information, depending on the technologies we use.
This information may include:
We may use this information to maintain website functionality, understand how visitors use our Services, troubleshoot technical issues, improve performance, and support analytics or marketing activities where applicable.
Our website may use cookies and similar technologies, as well as third-party analytics services, to understand website traffic, evaluate usage patterns, and improve our Services.
These technologies may allow service providers to collect technical and usage information, such as IP addresses, device identifiers, and browsing activity.
For additional details, please refer to the “Cookies and Similar Technologies” section of this Privacy Policy.
We may receive information about you from third parties when necessary to support our business operations, complete transactions, maintain accurate records, or protect against fraud and unauthorized activity.
Depending on the services involved, these sources may include:
We may use information received from these sources for purposes consistent with this Privacy Policy and applicable laws.
When you communicate with us by telephone, email, messaging platforms, social media, or in person at our store, we may collect information you provide during those interactions.
If applicable, certain customer service calls, video calls, or other communications may be recorded or documented, subject to applicable laws and any required notices or consent.
We may also maintain records of customer inquiries, transactions, appointments, and other business interactions as necessary for customer service, recordkeeping, security, or legal compliance.
London Coin Galleries Mission Viejo (“we,” “our,” or “us”) may use the personal information we collect for business and operational purposes, including the following:
We may use your information to process and fulfill orders, verify payments, arrange shipping and delivery, handle returns or refunds, respond to inquiries, and provide customer support. We may also use relevant information to assist with purchases, sales, appraisals, consignments, and other services we offer.
We may use your information to communicate with you regarding your orders, transactions, inquiries, appointments, customer service requests, changes to our services, updates to this Privacy Policy, and other relevant business matters.
We may use your information to maintain customer accounts, where applicable, and keep records of transactions, communications, orders, and other business interactions. This helps us manage our operations, respond to customer inquiries, and maintain accurate records.
We may use information about how customers interact with our website and services to understand usage patterns, troubleshoot technical issues, improve website functionality, evaluate service performance, and develop or improve our products and services.
Where permitted by applicable law, we may use your information to send promotional messages, product updates, special offers, or other marketing communications through email, text messages, social media, or other channels.
Where required, we will obtain consent before sending marketing communications. You may opt out of promotional messages using the available unsubscribe or opt-out methods. Even if you opt out of marketing, we may still send necessary communications regarding your transactions or our business relationship.
We may use relevant information to verify transactions, identify suspicious activity, prevent fraud, protect customers and our business, investigate potential misuse of our services, and help safeguard our property, systems, and records.
We may use and retain personal information when necessary to comply with applicable laws, regulations, legal processes, recordkeeping requirements, and lawful requests from relevant authorities.
We may also use information to establish, exercise, or defend legal claims and protect our legal rights and legitimate business interests, as permitted by law.
We may use information for internal business purposes, including accounting, auditing, reporting, operational planning, evaluating business performance, conducting research, and analyzing customer interactions. Where appropriate, we may use aggregated or de-identified information for analysis and service improvement.
We may use personal information for other purposes that are compatible with the purposes described in this Privacy Policy, where permitted by applicable law. If a new purpose requires additional notice or consent, we will provide that notice or obtain consent as required.
We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, maintain business and transaction records, resolve disputes, and comply with applicable legal and regulatory requirements.
The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, and any applicable legal obligations or recordkeeping requirements.
We take the privacy and security of your personal information seriously. We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable privacy laws, you may have certain rights and choices regarding the personal information we collect, use, and maintain.
Subject to applicable laws, these rights may include:
To submit a privacy-related request, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.
We may take reasonable steps to verify your identity before processing certain requests to protect your personal information from unauthorized access or disclosure.
Where permitted by applicable law, you may also authorize another person to submit a request on your behalf. We may require appropriate verification of the authorized representative's authority.
We will review and respond to privacy requests in accordance with applicable legal requirements.
Certain privacy requests may be subject to legal limitations or exceptions. For example, we may need to retain information to complete transactions, prevent fraud, resolve disputes, comply with tax or recordkeeping obligations, or meet other legal requirements.
If we cannot fulfill a request in whole or in part, we will provide an explanation when required by applicable law.
You may be able to manage, limit, or disable cookies through your browser settings or through privacy controls available on our website, where applicable.
Please note that restricting certain cookies may affect the functionality or performance of some website features.
Where required by applicable law, we will recognize and process applicable browser-based privacy preference signals.
For additional information, please refer to the “Cookies and Similar Technologies” section of this Privacy Policy.
If you receive promotional emails from us, you may opt out by following the unsubscribe instructions included in those communications or by contacting us directly.
Even after unsubscribing from promotional emails, you may continue to receive necessary transactional or administrative communications, such as order confirmations, shipping updates, or responses to your inquiries.
If we send promotional text messages or make marketing calls, you may request to stop receiving these communications by following the opt-out instructions provided or by contacting us directly.
We will honor applicable opt-out requests in accordance with relevant laws.
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
Where such laws apply to our business, we will provide the required rights, notices, and methods for submitting privacy requests.
For questions or assistance regarding your privacy rights, please refer to the “Contact Us” section of this Privacy Policy.
Our website and Services may contain links to third-party websites, online marketplaces, social media platforms, and other external services that are not owned or operated by London Coin Galleries Mission Viejo.
These third-party services may have their own privacy policies and practices regarding the collection, use, and protection of personal information. This Privacy Policy does not apply to information collected independently by these third parties.
We encourage you to review the privacy policies of any third-party websites or services you visit before providing your personal information.
We are not responsible for the privacy practices, policies, or content of third-party websites or services that are outside our control.
Our Services are intended for individuals who are 18 years of age or older and are not directed toward children or minors.
We do not knowingly collect or solicit personal information from children under the age of 16, or as otherwise defined under applicable privacy laws, through our website, online services, or other business interactions.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete or otherwise handle that information in accordance with legal requirements.
If you believe that a child has provided us with personal information, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.
London Coin Galleries Mission Viejo (“we,” “our,” or “us”) may update or modify this Privacy Policy from time to time to reflect changes in our business practices, Services, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy and post the revised version on our website.
If we make significant changes to how we collect, use, or share personal information, we will provide additional notice where required by applicable law. Such notice may be provided through our website, email, or other appropriate communication channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle and protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we collect, use, and protect your personal information, please contact us using the information below.
Business Name
London Coin Galleries Mission Viejo
Email Address
store@lcgmv.com© 2026 London Coin Galleries Mission Viejo. Licensed & Trusted Numismatic Experts.
